WHO WE ARE
TOC Consulting Group (TOC)
The TOC Consulting Group (TOC) is composed of an acronym in that the T.O.C. stands for (T) Talent Management, (O) Organizational Strategizing, and (C) Creative Direction. TOC (pronounced ‘tock’), provides a holistic approach to business strategizing for organizations that want to transform their businesses by specializing in the three (3) aforementioned pillars. We believe that our three pillars are the most essential facets to operating a successful business.
TOC also recognizes that there is nothing more valuable to humankind than time. Hence, our wordplay on “TOC” and our logo’s design resembling a clock, are both presented to remind our clients that our ultimate goal is to help them produce an efficiently and effectively operating business. Additionally, to instill that “time” is more valuable to us than our clients’ money. As a business strategizing firm, we embrace and emphasize that people are both an organization’s greatest assets and greatest expenses. Therefore, it is with great emphasis that we purposefully focus on people development and customer service during our processes, and how significantly that they factor into the effectiveness of businesses.
Our Capacity
With over 15 years of combined experience in Talent Management, Organizational Development, and Creative Direction, TOC is positioned to work with any type of business at any capacity. We focus on the client’s individual and specific needs, not on the countless services that we provide.
WHY US
OUR SERVICES
T – Talent Management
- Talent Acquisition
- Onboarding
- Training & Development
- Team Building
O – Organizational Strategizing
- Strategic Planning
- Leadership Development
- Process Improvement & Implementation
- Sustainability
C – Creative Direction
- Marketing & Branding
- Media
- PR & Image
- Event Planning
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“The TOC Consulting Group has my highest recommendation! They are professional, savvy, and innovative. They have helped our business grow by providing strategies and leadership best practices. In addition, they have helped us understand the strength in recognizing our associates as capital to boost morale. This ultimately positively impacted our customer loyalty and bottom line. We are positive that they can do the same for your business!”
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“TOC has been a huge asset to my business. Oftentimes, we contact them with a tight deadline, and they find a way to always see the tasks through. They have also educated us in marketing the business, as well as, led a recruiting and hiring plan for us to have a strong pipeline of staff for current and future projects. We have been successful, because TOC has provided me with a strong strategic plan.”
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“TOC is a joy to work with in every aspect! At the time that we needed their services, we had just recently launched our business, but still needed to hire and train staff. TOC really exhibited an organized and strategic approach to HR in finding us a great group of employees. They provided training modules and employee handbooks for on-boarding new staff. We still call upon them occasionally to return to refresh our HR practices and to implement trainings.”
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“When growing a business, every leader needs a coach and every consulting agency needs an independent consultant team to provide guidance and development strategies; both were found while working with TOC. From the attention to detail, to the responsive and prompt customer service, each step of the way was confirmation that I was working with the right team to help evaluate and elevate my business. TOC Provided a thorough assessment and provided solutions to be used instantaneously. It’s refreshing to know from one creative to another, that one can find a resource such as TOC to provide insight from my concept designs, to processes and everything in between to help my brand development. I look forward to working with this team in the very near future. Once you find great support, you always come back and TOC represents that for me. I’m a happy repeat client!”
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“TOC has been an integral part of our marketing team post COVID-19. Their team has provided in-depth marketing solutions to assist my small business. Their expertise and insight has played a huge component in my company’s rebranding. With TOC’s assistance, my business has gained more exposure on social media and the business has been able to make real connections with our customers. As a result, I have new orders to fulfill and I love it!”
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“The TOC Consulting Group is next to NONE! They can do just about ANYTHING as it relates to the success of your business, so if you’re looking for an immense return on your investment, TOC is the organization to get it done! They are pragmatic thinkers who are organized and strategic. Through their work they have planned countless events and fundraisers for me and my special projects. They are also strong in marketing and negotiations. To add, they even styled and consulted my daughter on media commentating and editorial modeling. Needless to say, the results were very aesthetically pleasing!”
MESSAGE FROM CEO
The TOC Consulting Group and I are proud to share that I earned my Doctorate of Philosophy in Leadership Studies, and a Master’s of Science Degree in Adult Education with a concentration in Human Resource Development. I also have 15 years’ experience in media, showbiz, and fashion. However, the foundation of TOC’s mission and vision was formed initially from my career experience and education in Hospitality Event Management, after graduating with my bachelor’s degree. My education and experience in the Hospitality Industry have instilled a great deal of core competencies in my approach to business consulting. To name a few, LOCATION! LOCATION! LOCATION!; exceptional service to your internal customers greatly impacts the level of service provided to your external customers; and finally, consistently remembering the concept of “Moment of Truth.” I am also a firm believer that first impressions are lasting impressions, and that the wardrobe worn by you, can be interpreted as a representation of you. Hence, we at TOC also provide wardrobe and professional image consulting services. Combining these competencies with my passion for helping others develop into their fullest potential, I sought out methods to educate organizations on these competencies and to frame their strategy from the lens of their People (talent, employees, staff, workforce). Today, we have a strong leadership team who conveys this same passion, and we want to help your business not only exceed your consumers’ expectations, but also your own. Simply stated, your referral and testimonial is our success!